Fatal error (missing folders).

Kim027 · **Joined:** July 29th, 2011, 10:14 pm **Posts:** 2

just purchased the program running Windows 7 operating system downloaded program double clicked on it and I received this error FATAL ERROR: Unable to load C:\Users\BELOVED1\Desktop\NewFolder\bin\jetvm\jvm.dll `can someone please help?

Signed,
desperate

Freddy · **Posted:** July 30th, 2011, 8:03 am

Your folder structure is wrong.

You are missing the "rt" folder.

You probably changed the folders because that's not how it's looking after 'rar' extraction.

Kim027 · **Joined:** July 29th, 2011, 10:14 pm **Posts:** 2

okay, I extracted it again and placed it in the new folder here is how it reads when I tried to open the program. FATAL ERROR: Unable to load C:\Users\BELOVED1\Desktop\New Folder (2)\rt\bin\jetvm\jvm.dll can someone please give me an answer as to why after spending $30 on this program it's not opening?

Signed,
Help...!

Freddy · **Posted:** August 1st, 2011, 9:40 pm

You probably still have wrong folder structure.

If you have teamviewer. Please PM me your teamviewer login details and I will solve this myself.

Freddy · **Posted:** August 2nd, 2011, 6:28 pm

Solved. Just some folders weren't extracted.

Fatal error (missing folders).

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